Hei, alle med abonnement hos Sage
I fall flere vil sjekke og eventuelt melde fra til Sage Support, så har både Andrea Imre i USA og jeg hver for oss meldt sak til Sage angående feil (dvs 0-visning) i COUNTER-rapportene for Sage Journals, og det gjelder ikke bare manglende tall for januar 2024, men også oktober-desember 2023, viste det seg. Og feilen er ikke å se i SUSHI-høstinger for disse månedene, kun når vi henter COUNTER-rapportene fra admin-sida. Mitt saksnummer er 1965275, ennå ubesvart.
Hilsen Anne Cathrine Woje Spesialbibliotekar // Universitetsbiblioteket Bodø, Nord Universitet Epost: anne.c.woje@nord.nomailto:anne.c.woje@nord.no T: +47 75 51 73 71 // M: +47 91 67 59 79 www.nord.nohttps://protect-us.mimecast.com/s/NV68BwuVAE5QSx
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From: Imre, Andrea aimre@siu.edu Sent: Wednesday, April 10, 2024 1:21 PM To: Anne Cathrine Woje anne.c.woje@nord.no; Jørn Magne Hansen jorn.m.hanssen@nord.no Cc: 'alma@exlibrisusers.org' alma@exlibrisusers.org Subject: RE: SAGE journals: Usage missing in admin COUNTER for January 2024, but ok in SUSHI
Obs! Epost fra ekstern avsender. Dersom du ikke kjenner til avsenderen må du være varsom med å klikke på lenker og vedlegg.
Oh, you are right. I misunderstood. Our Sage also shows all 0s for 2024 Jan while our SUSHI Alma harvest has usage showing for Jan 2024 for lots of titles.
I see all zeros for 2023 Oct, Nov, Dec as well on Sage Admin while Alma includes usage (not zeros) harvested via SUSHI for all those months.
Something is wrong on Sage's side.
Andrea
From: Anne Cathrine Woje <anne.c.woje@nord.nomailto:anne.c.woje@nord.no> Sent: Wednesday, April 10, 2024 5:55 AM To: Imre, Andrea <aimre@siu.edumailto:aimre@siu.edu>; Jørn Magne Hansen <jorn.m.hanssen@nord.nomailto:jorn.m.hanssen@nord.no> Cc: 'alma@exlibrisusers.org' <alma@exlibrisusers.orgmailto:alma@exlibrisusers.org>; Anne Cathrine Woje <anne.c.woje@nord.nomailto:anne.c.woje@nord.no> Subject: RE: SAGE journals: Usage missing in admin COUNTER for January 2024, but ok in SUSHI
[EXTERNAL EMAIL ALERT]: Verify sender before opening links or attachments. Thank you, Andrea. Did you check your Sage admin usage account as well, or only the SUSHI harvest? Our SUSHI is also ok for January, but the same reports in our Sage admin are all showing 0.
Kind regards,
Anne Cathrine Woje E-resources Librarian // University Library in Bodö, Nord University Email: anne.c.woje@nord.nomailto:anne.c.woje@nord.no T: +47 75 51 73 71 // M: +47 916 75 979 www.nord.nohttps://urldefense.proofpoint.com/v2/url?u=https-3A__protect-2Dus.mimecast.com_s_NV68BwuVAE5QSx&d=DwMFAw&c=OGmtg_3SI10Cogwk-ShFiw&r=txAF2zcfLvXWrCa-Ai5GuJwtiMCi-3czj_YqxrAuujE&m=EzfjNVYaBHAogL_qWUdOYOHHssQZHY_a9rmdrFQupXI&s=bsVEZOm2plLGwuojbo94s_j73c8jywz5EeKuuSKpees&e=
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From: Imre, Andrea <aimre@siu.edumailto:aimre@siu.edu> Sent: Wednesday, April 10, 2024 12:50 PM To: Jørn Magne Hansen <jorn.m.hanssen@nord.nomailto:jorn.m.hanssen@nord.no>; Anne Cathrine Woje <anne.c.woje@nord.nomailto:anne.c.woje@nord.no> Subject: RE: SAGE journals: Usage missing in admin COUNTER for January 2024, but ok in SUSHI
Obs! Epost fra ekstern avsender. Dersom du ikke kjenner til avsenderen må du være varsom med å klikke på lenker og vedlegg.
Hi Anne,
We are not seeing this. We harvest TR_J1 and TR_J3 and they both were harvest correctly for Jan 2024. We run SUSHI harvests on the 26th of each month.
ANdrea ANDREA IMRE Electronic Resources Librarian MORRIS LIBRARY MAIL CODE 6632 SOUTHERN ILLINOIS UNIVERSITY 605 AGRICULTURE DR CARBONDALE, ILLINOIS 62901 aimre@siu.edumailto:aimre@siu.edu P: 618.453.4339 [https://oit.siu.edu/enterprisesystems/email-sig-gen/images/Email-Logo-2023-m...]
From: Anne Cathrine Woje via Alma <alma@exlibrisusers.orgmailto:alma@exlibrisusers.org> Sent: Wednesday, April 10, 2024 5:02 AM To: 'alma@exlibrisusers.org' <alma@exlibrisusers.orgmailto:alma@exlibrisusers.org> Cc: Jørn Magne Hansen <jorn.m.hanssen@nord.nomailto:jorn.m.hanssen@nord.no>; Anne Cathrine Woje <anne.c.woje@nord.nomailto:anne.c.woje@nord.no> Subject: [ALMA-L] SAGE journals: Usage missing in admin COUNTER for January 2024, but ok in SUSHI
[EXTERNAL EMAIL ALERT]: Verify sender before opening links or attachments. Hi,
We noticed today that all Sage COUNTER reports are reporting 0 usage for January 2024 for Sage Journals, while our SUSHI harvested report for January shows usage numbers which looks reliable. Has anyone else noticed the same, and if so, have you been in contact with Sage about it?
Kind regards,
Anne Cathrine Woje E-resources Librarian // University Library in Bodö, Nord University Email: anne.c.woje@nord.nomailto:anne.c.woje@nord.no T: +47 75 51 73 71 // M: +47 916 75 979 www.nord.nohttps://urldefense.proofpoint.com/v2/url?u=https-3A__protect-2Dus.mimecast.com_s_NV68BwuVAE5QSx&d=DwMFAw&c=OGmtg_3SI10Cogwk-ShFiw&r=txAF2zcfLvXWrCa-Ai5GuJwtiMCi-3czj_YqxrAuujE&m=EzfjNVYaBHAogL_qWUdOYOHHssQZHY_a9rmdrFQupXI&s=bsVEZOm2plLGwuojbo94s_j73c8jywz5EeKuuSKpees&e=
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