Is it possible to configure alerts for a boxdown alert to be sent after a specified amount of downtime, f.ex. 4 days?
I have a customer with some Cisco IR809 industrial routers installed on LNG trailer trucks that go active when the trailer is started and goes down when the trailer is parked.
This means the router goes down and comes up all the time, we do not want alerts for that.
But if the router does not become active after f.ex. 4 days the customer would like to get a message about that, maybe it means there is some other problem with the connection that they need to check.
Is this possible with NAV?
I only find "weekly at predefined time", but if I set the "Weekly dispatch time" to "08:00" and "Weekly dispatch day" to "monday", and the truck is parked Sunday evening, I will get a message Monday morning that it is down, even if it has been down for just some hours.
I basically want a to be able to set a delay for alerts that counts down a specified amount of minutes/hours/days before sending a boxdown alert.
Best regards, Roger
On Wed, 30 Aug 2017 07:39:34 +0000 Roger Aas Roger.Aas@atea.no wrote:
Is it possible to configure alerts for a boxdown alert to be sent after a specified amount of downtime, f.ex. 4 days?
Hi Roger,
yes, but this would be a global setting for all devices, not just a select few.
NAV ships with a default delay of 1 minute for a boxDownWarning stateless notification, and 4 minutes for a boxDown stateful alert.
These settings can be changed in `eventengine.conf`.
Hi Morten
Is it possible to configure alerts for a boxdown alert to be sent after a specified amount of downtime, f.ex. 4 days?
yes, but this would be a global setting for all devices, not just a select few.
NAV ships with a default delay of 1 minute for a boxDownWarning stateless notification, and 4 minutes for a boxDown stateful alert.
These settings can be changed in `eventengine.conf`.
OK, then I guess I have to make a feature request for this :-)
For most netboxes we want a normal Warning and Down delay, it is just for a few special cases that we will need an extended delay period.
An extra database field perhaps for each netbox, that, when not empty or 0, means the delay before sending out an alert.
Can I put in this feature request somewhere?
- Roger
On Fri, 1 Sep 2017 08:11:50 +0000 Roger Aas Roger.Aas@atea.no wrote:
OK, then I guess I have to make a feature request for this :-)
For most netboxes we want a normal Warning and Down delay, it is just for a few special cases that we will need an extended delay period.
An extra database field perhaps for each netbox, that, when not empty or 0, means the delay before sending out an alert.
For any alert? Or just boxDown alerts? Not all alert types are delayed by the event engine, and those that do have individual delay settings.
Can I put in this feature request somewhere?
All bug reports and feature requests go into our Github issue tracker: https://github.com/UNINETT/nav/issues/new
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Ingeborg Hellemo -
Morten Brekkevold -
Roger Aas