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1372 discussions

IP device Availability shown as "N/A"
by larskulseng＠gmail.com 20 Mar '09

20 Mar '09

We're using NAV 3.5 to monitor several IP devices, including switches and access points. Most devices report an availability in the form of a percentage, likely the percentage of uptime or successful ping responses. Some of our devices, (notably all of them switches), report a "last Day" availability of "N/A". My question is, how should "N/A" be interpreted? Some switches have no known downtime and are N/A, while other test switches are purposely disconnected and also show N/A. Does N/A mean that there has been no change in the given period? A small test showed that a test switch, when left off for 24 hours, gave availability of N/A for "last Day". Once this switch was turned on, N/A turned into a percentage. Shouldn't the availability always be a percentage? Thanks! Lars

2 1

network explorer issue
by sergemueller＠gmail.com 20 Mar '09

20 Mar '09

Hi everyone, i've got some strange issues with the network explorer in nav 3.5: it shows only the root node (our coreswitch) and its vlan interfaces. The Problem might occur because the coreswitch is a h3c switch, and h3c tends to index their physical interfaces starting from .4227614 going to 4228033 (52 ports) (for the first stack member and ports of the second stack are indexed from 503316505 to 503316913 the rest looks like this: IF-MIB::ifName.14 = STRING: NULL0 IF-MIB::ifName.16 = STRING: InLoopBack0 IF-MIB::ifName.31 = STRING: Vlan-interface1 IF-MIB::ifName.2431 = STRING: Vlan-interface301 IF-MIB::ifName.4023 = STRING: Vlan-interface500 IF-MIB::ifName.4031 = STRING: Vlan-interface501 IF-MIB::ifName.4227614 = STRING: Aux1/0/0 IF-MIB::ifName.4227625 = STRING: GigabitEthernet1/0/1 the last thing shown in the netexplorer is vlan-interface 501 then the whole tree is cut of. But in the network map you can see the topology, with some switches connected to our coreswitch (uplinks detected correctly) any suggestions where to look for this problem/how to fix? thx in advance

2 1

Announcement: NAV 3.5.2 released (security fixes)
by Morten Brekkevold 17 Mar '09

17 Mar '09

NAV 3.5.2 is now available for download at Launchpad: https://launchpad.net/nav/3.5/3.5.2 This release fixes two cross-site scripting vulnerabilities in the NAV web interface; we recommend that everyone upgrade as soon as possible. 10 other bugs are also fixed in this release, please see the attached changelog. A binary package for Debian Etch has already been made available in the etch repository at http://pkg-nav.aliot.debian.org/. The Debian package is maintained by Morten Werner Forsbring, on commission From UNINETT. Happy NAVing everyone! -- mvh Morten Brekkevold UNINETT

1 0

Announcement: NAV 3.5.1 released
by Morten Brekkevold 11 Mar '09

11 Mar '09

NAV 3.5.1 is now available for download at Launchpad: https://launchpad.net/nav/3.5/3.5.1 This is the first bugfix release of the 3.5 series; 23 reported bugs are fixed, details can be found in the changelog attached to this message. The most serious issues were that under certain conditions, alerts would be sent outside the configured timeperiods, or duplicate alerts would be sent, and there were crashes in the new ipdevinfo and useradmin tools related to organizations and rooms with spaces or dashes in their names. One change to the INSTALL documentation deserves mention: To be able to receive alerts via Jabber, the python module xmpp must be installed. Binary packages for Debian will be available as soon as possible. The Debian package is maintained by Morten Werner Forsbring, on commission >From UNINETT. Happy NAVing everyone! -- mvh Morten Brekkevold UNINETT

2 1

Announcement: NAV 3.5.0 released
by Morten Brekkevold 23 Feb '09

23 Feb '09

NAV 3.5.0 is now available for download at Launchpad: https://launchpad.net/nav/3.5/3.5.0 This is the first stable release of the 3.5 series; the changelog is attached to this message. Binary packages for Debian will be available as soon as possible. The Debian package is maintained by Morten Werner Forsbring, on commission >From UNINETT. For those upgrading from 3.5.0b3, there are no database changes. If you wish to upgrade directly from NAV 3.4 to this version, the beta releases' SQL upgrade scripts have been merged into a single 3.5.0.sql script, which needs to be run. Please read the upgrade instructions carefully, as the previous four NAV databases need to be merged into a single one. Happy NAVing everyone! -- mvh Morten Brekkevold UNINETT

6 18

Seaching for IP/MAC-address
by Erik Weber 23 Feb '09

23 Feb '09

I've just installed NAV locally to get the Machine Tracker, however, I can only search for ip addresses when checking the Inactive field. Results doesn't contain the MAC address either.. Any idea why this is happening? We're running cisco layer 2/3 switches (added as GSW equipment). -- Erik

3 12

Java error in getDeviceData
by Marco Barbieri 17 Feb '09

17 Feb '09

Hi all, i did a fresh debian install and then a fresh nav install, configured everything like suggested in /usr/share/doc/nav/README.Debian everything was smooth but the installation of the java-jdk that i had to add by hand. Then i added 5 or 6 HP Procurve machines to nav via Edit database and started to see this in: /var/log/nav/getDeviceDatagetDeviceData-stderr.log : ----- java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) Caused by: java.lang.ClassNotFoundException: java.util.concurrent.ConcurrentHashMap not found in PluginMonitorTask$DynamicURLClassLoader{urls=[file:/usr/lib/nav/java/getDeviceData/data-plugins/Netbox.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Mem.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Module.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Gwport.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Device.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/ModuleMon.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Swport.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Arp.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoGw.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/StaticRoutes.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/DNSCheck.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/DeviceMem.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/3Com.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/MibIISw.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwCL3addon.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwIOSaddon.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwCAT.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwIOS.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/HP.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/ARPLogger.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/GetVlanFromInterface.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/Typeoid.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/Server.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSw1900.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoModule.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwMenu.jar], parent=gnu.gcj.runtime.SystemClassLoader{urls=[file:getDeviceData.jar], parent=gnu.gcj.runtime.ExtensionClassLoader{urls=[file:/usr/lib/nav/java/ConfigParser.jar,file:/usr/lib/nav/java/Database.jar,file:/usr/lib/nav/java/postgresql.jar,file:/usr/lib/nav/java/NetboxInfo.jar,file:/usr/lib/nav/java/SimpleSnmp.jar,file:/usr/lib/nav/java/Event.jar,file:/usr/lib/nav/java/libsnmp-1.4.jar,file:/usr/lib/nav/java/Util.jar,file:/usr/lib/nav/java/Logger.jar], parent=null}}} at java.net.URLClassLoader.findClass(libgcj.so.70) at java.lang.ClassLoader.loadClass(libgcj.so.70) at java.lang.ClassLoader.loadClass(libgcj.so.70) at java.lang.Class.forName(libgcj.so.70) at java.lang.Class.initializeClass(libgcj.so.70) ...3 more java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) ----- any advice? Thanks in advance, Marco Barbieri. -- Marco Barbieri - Ce.S.I.A. - Rete e Fonia di Ateneo - Sistemi - 059-2058003

3 5

Instance is now set to nothing?
by Stokkenes Vidar 12 Feb '09

12 Feb '09

Hello, I don’t know the root of this problem, but I seem to have a module that has either been switched or replaced that is generating a load of error messages in /var/log/nav/cricket/normal.log. The error messages look like this, but I see no information about which device is generating these errors while being polled: [12-Feb-2009 14:58:39*] Failed to map instance for 4_47. Instance is now set to nothing. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. Use of uninitialized value in join or string at /usr/share/cricket/lib/snmp.pm line 92. How can I troubleshoot the root of these error messages if I can't see them in my cricket error log? ------------------------------------------------------ Vidar Stokkenes Networking Consulant Dep. for networking og telecommunications HN IKT - Tromsø Phone: (+47) 76 16 61 87 or (+47) 77 66 99 55 Cell: 95 87 99 42 e-mail: vidar.stokkenes(a)hn-ikt.no  Before printing, think about the environment

2 1

NAV installing problem
by zterilized＠hotmail.com 30 Jan '09

30 Jan '09

Hi! I'm the one that try to install NAV in Debian. But I stucked at "aptitude install nav" command as Terminal told me "the following packages have unmet dependencies: nav :Depends: java5-runtume which is a virtual package. or sun-java5-jre which is a virtual package. Resolving dependencies"" the following action will resolve these dependencies: Keep the following packages at their currect version: nav [Not installed] python-pysnmp-common[Not installed] python-pysnmp2 [Not installed] python-pysnmp4 [Not installed] python-pysnmp4-mibs [Not installed] Score is -9965 Accept this solution? [Y/n/q/?]" What should i do next? Any help will be grateful My country is hard to find some experts to fix this problem T_T

2 1

NAV fails to gather serial number information
by Stokkenes Vidar 30 Jan '09

30 Jan '09

Hello, I have a rather funky problem with a few switches when adding them to NAV. Some of these swithes are *OLD* 2500 and 3500 series, and NAV will simply fail getting the serial info from the switches. Instead it will poll something like "0x0000F". I've been thinking for a long time that the serial OID was unsupported by the certain old IOS, but recently I've started seeing the same behavior on newer Cisco series such as the Catalyst 3560 series. NAV will fetch the serial info off some of these devices just perfect, while with some switches will return "Cisco 3560" as serial. I've tried added a fake serial on the few switches where I have this problem, but NAV often fails in general to poll port info etc off these devices with bogus serial info. I've done some research on two EXACT same devices (series, IOS and bootstrap version) and here is the info: Both devices show: Cisco IOS Software, C3560 Software (C3560-IPBASEK9-M), Version 12.2(46)SE, RELEASE SOFTWARE (fc2) Copyright (c) 1986-2008 by Cisco Systems, Inc. Compiled Thu 21-Aug-08 15:26 by nachen Image text-base: 0x00003000, data-base: 0x01600000 ROM: Bootstrap program is C3560 boot loader BOOTLDR: C3560 Boot Loader (C3560-HBOOT-M) Version 12.2(25r)SEC, RELEASE SOFTWARE (fc4) SOME-HOSTNAME-SW uptime is 1 day, 10 hours, 48 minutes System returned to ROM by power-on System image file is "flash:c3560-ipbasek9-mz.122-46.SE.bin" ... and they both show their serial info in "show version" or "show hardware". I can understand how it COULD fail on some devices for SOME reason, but why would it completely halt NAV from polling info properly? And can someone please report back if they have the same problem? (maybe it’s a bug worth troubleshooting?) Have a very nice weekend everyone, and good luck with updating! (and maybe I see some of you in Barcelona next week) :) ------------------------------------------------------ Vidar Stokkenes Networking Consulant Dep. for networking og telecommunications HN IKT - Tromsø Phone: (+47) 76 16 61 87 or (+47) 77 66 99 55 Cell: (+47) 95 87 99 42 e-mail: vidar.stokkenes(a)hn-ikt.no  Before printing, think about the environment

2 1

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