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Re: Problem with Netmap
by Morten Brekkevold 20 Mar '09

20 Mar '09

On Fri, 20 Mar 2009 09:25:09 +0100 Gaëtan Enderlé <gaetan.enderle(a)ujf-grenoble.fr> wrote: >>> com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: >>> Invalid byte 2 of 3-byte UTF-8 sequence. >> >> Which browser are you using, on which operating system? >> > I try with Firefox 3.0.7 and ie 6, on windows xp. There is a known problem with the Netmap on Windows. We thought we fixed this bug in NAV 3.5.1, but it appears to still be present for Windows users (oddly enough). We're working to find new fix, but it's puzzling that a bug in a platform agnostic Java program only appears on a specific platform... -- mvh Morten Brekkevold UNINETT

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Log engine
by ronny.raudstein＠kvinnherad.kommune.no 20 Mar '09

20 Mar '09

I'm having problem getting syslog messages inserted into the database. cisco.log under /var/log/nav is being populated as it supposed, and truncated every minute, but no data get inserted into the tables. When i run logengine.py manually i get this result: Traceback (most recent call last): File "logengine.py", line 298, in ? message = createMessage(line) File "logengine.py", line 123, in createMessage oritime = DateTime.DateTime(year,month,day,hour,min) TypeError: an integer is required I'm using NAV 3.5.2 upgraded from 3.5.0 Ronny Raudstein Kvinnherad Kommune

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Problem with Netmap
by gaetan.enderle＠ujf-grenoble.fr 20 Mar '09

20 Mar '09

Hello, I'have install nav on debian etch with package precompiled (with apt...). It works, i have rensign my seed database with my equipment. But when i put up the netmap, my java send the following error : 19 mars 2009 17:06:10 no.uninett.nav.netmap.Main init SEVERE: null prefuse.data.io.DataIOException: prefuse.data.io.DataIOException: prefuse.data.io.DataIOException: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2 of 3-byte UTF-8 sequence. at no.uninett.nav.netmap.resources.ResourceHandler.getGraphFromURL(Unknown Source) at no.uninett.nav.netmap.Main.init(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: prefuse.data.io.DataIOException: prefuse.data.io.DataIOException: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2 of 3-byte UTF-8 sequence. ... 4 more Caused by: prefuse.data.io.DataIOException: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2 of 3-byte UTF-8 sequence. ... 4 more Caused by: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 2 of 3-byte UTF-8 sequence. at com.sun.org.apache.xerces.internal.impl.io.UTF8Reader.invalidByte(Unknown Source) at com.sun.org.apache.xerces.internal.impl.io.UTF8Reader.read(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.load(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.skipChar(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at prefuse.data.io.GraphMLReader.readGraph(Unknown Source) ... 4 more Could not index one or more tables java.lang.NullPointerException at prefuse.Visualization.addGraph(Unknown Source) at prefuse.Visualization.addGraph(Unknown Source) at prefuse.Visualization.addGraph(Unknown Source) at no.uninett.nav.display.views.MainView.prepare(Unknown Source) at no.uninett.nav.netmap.Main.start(Unknown Source) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Exception : java.lang.NullPointerException On my server i have install sun-java6-jre and i have try with java5 and 6 on my client... Can you help me ? Thanks, yours sincerly. -- Gaëtan Enderlé

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IP device Availability shown as "N/A"
by larskulseng＠gmail.com 20 Mar '09

20 Mar '09

We're using NAV 3.5 to monitor several IP devices, including switches and access points. Most devices report an availability in the form of a percentage, likely the percentage of uptime or successful ping responses. Some of our devices, (notably all of them switches), report a "last Day" availability of "N/A". My question is, how should "N/A" be interpreted? Some switches have no known downtime and are N/A, while other test switches are purposely disconnected and also show N/A. Does N/A mean that there has been no change in the given period? A small test showed that a test switch, when left off for 24 hours, gave availability of N/A for "last Day". Once this switch was turned on, N/A turned into a percentage. Shouldn't the availability always be a percentage? Thanks! Lars

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network explorer issue
by sergemueller＠gmail.com 20 Mar '09

20 Mar '09

Hi everyone, i've got some strange issues with the network explorer in nav 3.5: it shows only the root node (our coreswitch) and its vlan interfaces. The Problem might occur because the coreswitch is a h3c switch, and h3c tends to index their physical interfaces starting from .4227614 going to 4228033 (52 ports) (for the first stack member and ports of the second stack are indexed from 503316505 to 503316913 the rest looks like this: IF-MIB::ifName.14 = STRING: NULL0 IF-MIB::ifName.16 = STRING: InLoopBack0 IF-MIB::ifName.31 = STRING: Vlan-interface1 IF-MIB::ifName.2431 = STRING: Vlan-interface301 IF-MIB::ifName.4023 = STRING: Vlan-interface500 IF-MIB::ifName.4031 = STRING: Vlan-interface501 IF-MIB::ifName.4227614 = STRING: Aux1/0/0 IF-MIB::ifName.4227625 = STRING: GigabitEthernet1/0/1 the last thing shown in the netexplorer is vlan-interface 501 then the whole tree is cut of. But in the network map you can see the topology, with some switches connected to our coreswitch (uplinks detected correctly) any suggestions where to look for this problem/how to fix? thx in advance

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Announcement: NAV 3.5.2 released (security fixes)
by Morten Brekkevold 17 Mar '09

17 Mar '09

NAV 3.5.2 is now available for download at Launchpad: https://launchpad.net/nav/3.5/3.5.2 This release fixes two cross-site scripting vulnerabilities in the NAV web interface; we recommend that everyone upgrade as soon as possible. 10 other bugs are also fixed in this release, please see the attached changelog. A binary package for Debian Etch has already been made available in the etch repository at http://pkg-nav.aliot.debian.org/. The Debian package is maintained by Morten Werner Forsbring, on commission From UNINETT. Happy NAVing everyone! -- mvh Morten Brekkevold UNINETT

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Announcement: NAV 3.5.1 released
by Morten Brekkevold 11 Mar '09

11 Mar '09

NAV 3.5.1 is now available for download at Launchpad: https://launchpad.net/nav/3.5/3.5.1 This is the first bugfix release of the 3.5 series; 23 reported bugs are fixed, details can be found in the changelog attached to this message. The most serious issues were that under certain conditions, alerts would be sent outside the configured timeperiods, or duplicate alerts would be sent, and there were crashes in the new ipdevinfo and useradmin tools related to organizations and rooms with spaces or dashes in their names. One change to the INSTALL documentation deserves mention: To be able to receive alerts via Jabber, the python module xmpp must be installed. Binary packages for Debian will be available as soon as possible. The Debian package is maintained by Morten Werner Forsbring, on commission >From UNINETT. Happy NAVing everyone! -- mvh Morten Brekkevold UNINETT

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Announcement: NAV 3.5.0 released
by Morten Brekkevold 23 Feb '09

23 Feb '09

NAV 3.5.0 is now available for download at Launchpad: https://launchpad.net/nav/3.5/3.5.0 This is the first stable release of the 3.5 series; the changelog is attached to this message. Binary packages for Debian will be available as soon as possible. The Debian package is maintained by Morten Werner Forsbring, on commission >From UNINETT. For those upgrading from 3.5.0b3, there are no database changes. If you wish to upgrade directly from NAV 3.4 to this version, the beta releases' SQL upgrade scripts have been merged into a single 3.5.0.sql script, which needs to be run. Please read the upgrade instructions carefully, as the previous four NAV databases need to be merged into a single one. Happy NAVing everyone! -- mvh Morten Brekkevold UNINETT

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Seaching for IP/MAC-address
by Erik Weber 23 Feb '09

23 Feb '09

I've just installed NAV locally to get the Machine Tracker, however, I can only search for ip addresses when checking the Inactive field. Results doesn't contain the MAC address either.. Any idea why this is happening? We're running cisco layer 2/3 switches (added as GSW equipment). -- Erik

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Java error in getDeviceData
by Marco Barbieri 17 Feb '09

17 Feb '09

Hi all, i did a fresh debian install and then a fresh nav install, configured everything like suggested in /usr/share/doc/nav/README.Debian everything was smooth but the installation of the java-jdk that i had to add by hand. Then i added 5 or 6 HP Procurve machines to nav via Edit database and started to see this in: /var/log/nav/getDeviceDatagetDeviceData-stderr.log : ----- java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) Caused by: java.lang.ClassNotFoundException: java.util.concurrent.ConcurrentHashMap not found in PluginMonitorTask$DynamicURLClassLoader{urls=[file:/usr/lib/nav/java/getDeviceData/data-plugins/Netbox.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Mem.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Module.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Gwport.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Device.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/ModuleMon.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Swport.jar,file:/usr/lib/nav/java/getDeviceData/data-plugins/Arp.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoGw.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/StaticRoutes.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/DNSCheck.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/DeviceMem.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/3Com.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/MibIISw.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwCL3addon.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwIOSaddon.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwCAT.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwIOS.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/HP.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/ARPLogger.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/GetVlanFromInterface.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/Typeoid.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/Server.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSw1900.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoModule.jar,file:/usr/lib/nav/java/getDeviceData/device-plugins/CiscoSwMenu.jar], parent=gnu.gcj.runtime.SystemClassLoader{urls=[file:getDeviceData.jar], parent=gnu.gcj.runtime.ExtensionClassLoader{urls=[file:/usr/lib/nav/java/ConfigParser.jar,file:/usr/lib/nav/java/Database.jar,file:/usr/lib/nav/java/postgresql.jar,file:/usr/lib/nav/java/NetboxInfo.jar,file:/usr/lib/nav/java/SimpleSnmp.jar,file:/usr/lib/nav/java/Event.jar,file:/usr/lib/nav/java/libsnmp-1.4.jar,file:/usr/lib/nav/java/Util.jar,file:/usr/lib/nav/java/Logger.jar], parent=null}}} at java.net.URLClassLoader.findClass(libgcj.so.70) at java.lang.ClassLoader.loadClass(libgcj.so.70) at java.lang.ClassLoader.loadClass(libgcj.so.70) at java.lang.Class.forName(libgcj.so.70) at java.lang.Class.initializeClass(libgcj.so.70) ...3 more java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) java.lang.NoClassDefFoundError: no.ntnu.nav.getDeviceData.dataplugins.Arp.ArpHandler at java.lang.Class.initializeClass(libgcj.so.70) at java.lang.Class.newInstance(libgcj.so.70) at QueryNetbox.getDataContainers(QueryNetbox.java:929) at QueryNetbox.run(QueryNetbox.java:766) ----- any advice? Thanks in advance, Marco Barbieri. -- Marco Barbieri - Ce.S.I.A. - Rete e Fonia di Ateneo - Sistemi - 059-2058003

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